Our Policies 

Pre-Existing Damage
Keep It Clean Detailing is not responsible for pre-existing issues, including:

• Scratches
• Paint chips
• Oxidized paint
• Torn leather or upholstery
• Loose trim or parts

Any visible damage may be documented before service.

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Weather Policy

For mobile services and exterior cleaning:

• Rain
• Snow
• Severe temperatures
• Unsafe weather

may require appointments to be rescheduled.

Customer safety and service quality come first.

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Pressure Washing Policy

Customers must ensure the work area is accessible.

Keep It Clean Detailing is not responsible for damage caused by:

• Loose siding
• Failing paint
• Weak concrete
• Improperly installed surfaces

Pressure washing may reveal pre-existing surface issues.

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Carpet Cleaning Policy
• Area must be cleared before arrival.
• Drying time may vary depending on ventilation and humidity.
• Some stains may permanently remain.

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Photos & Marketing
We may take before and after photos of vehicles or property for:
• Quality assurance
• Marketing
• Social media
We will respect any request for privacy.

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Satisfaction Guarantee
Customer satisfaction is important to us.
If you are not satisfied with your service, please notify us within 24 hours, and we will work to resolve the issue.

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Right to Refuse Service
Keep It Clean Detailing reserves the right to refuse service if:
• Conditions are unsafe
• The job is misrepresented
• There is harassment or inappropriate behavior